2-Year Engine Warranty
Every eligible vehicle sold at Mattheos Ioannou Motors comes with a 24-month engine warranty — plus a complimentary first service carried out by us before you drive away.
What the Warranty Covers
The Mattheos Approved Warranty covers engine faults only. If a mechanical problem develops with your engine under normal use during the warranty period, we will work with our approved mechanics to diagnose and resolve the issue under warranty terms.
Covered ✓
- •Engine mechanical faults under normal use
- •Repairs confirmed and approved by an authorised partner mechanic
- •24 months from vehicle delivery date
Not Covered ✗
- •Electrical issues (sensors, ECUs, wiring, infotainment)
- •Gearbox and transmission
- •Paint, bodywork, cosmetic items, rust
- •Wear items: tyres, brakes, clutch, fluids, filters, bulbs
- •Accident damage, misuse, neglect, or modifications
- •Routine servicing costs
Your First Service — Included Free Before Pickup
Before you collect your vehicle, our team carries out a full first service on every car we sell. This first service is included in your purchase price — there is nothing extra to pay. It is completed at our showroom by our team before you drive away.
Mattheos Ioannou Motors — Pre-Delivery Service
Carried out at our Limassol showroom before you collect the vehicle. Included at no charge.
Address: Elassonos 2, Kato Polemidia, 4153, Limassol, Cyprus
Phone: +357 25 399100
Our 2 Approved Partner Mechanics
After your free first service, all ongoing servicing and any warranty-related repairs must be carried out by one of our two approved partner mechanics. You will find their details on the service card placed inside your vehicle.
Taking the vehicle to any other garage without our written approval will void the warranty.
* Mechanic details are printed on your vehicle service card. Contact us if you need a replacement.
Your Vehicle Service Card
When you purchase a vehicle from us, a service card is placed inside the vehicle. This card shows:
- The name and contact details of your two approved mechanics
- The start date and end date of your 24-month warranty
- Your vehicle details (make, model, registration)
- Instructions on what to do if a problem arises
Keep the service card in your vehicle at all times. If it is lost, contact us and we will provide a replacement.
How Servicing Works After Your First Service
Routine servicing after the initial pre-delivery service is the customer's responsibility. To keep the warranty valid you must use one of our two approved partner mechanics.
Purchase your vehicle
Your vehicle is serviced by Mattheos Ioannou Motors before pickup. No extra cost — it's included.
Collect your car
You receive the vehicle and the service card with your approved mechanics' details inside.
Book your next service
When your car is due for service, contact one of the two approved mechanics directly. You pay for this service normally.
Report an engine issue
If an engine fault arises during the 24-month warranty period, contact us first. We will direct you to the correct approved mechanic for diagnosis and warranty assessment.
MyAutoCare+ — Your Vehicle, in Your Pocket
The MyAutoCare+ app is built exclusively for Mattheos Ioannou Motors customers. It gives you everything you need to stay on top of your vehicle and your warranty — all from your phone.
- ✓View your full vehicle information and warranty details
- ✓Book service appointments directly with your approved mechanic
- ✓Browse the latest car arrivals and exclusive stock updates
- ✓Get news and notifications — more features on the way for our customers
MyAutoCare+
Warranty FAQ
Does the warranty cover the gearbox?
No. The warranty covers the engine only. The gearbox and transmission are not included.
Does the warranty cover electrical problems?
No. Electrical faults including sensors, ECUs, wiring, and infotainment are not covered.
Is the first service really free?
Yes. Every vehicle receives a complimentary first service carried out by Mattheos Ioannou Motors before you collect the car. This is included in the purchase price at no extra cost.
Can I go to any garage for servicing?
No. To keep the warranty valid, servicing and warranty repairs must be done by one of our two approved partner mechanics. Their details are on the service card in your vehicle.
What do I do if I lose my service card?
Contact us on +357 25 399100 or email [email protected] and we will arrange a replacement.
When does the warranty start?
The 24-month warranty starts from the vehicle delivery date, as noted on your purchase documents.
Does the warranty cover tyre or brake wear?
No. Wear-and-tear items such as tyres, brake pads, discs, clutch, filters, and fluids are not covered.
Questions? We're Here to Help
If you have any questions about your warranty or need to report an engine issue, contact our team directly.
Last updated: May 2026. This page is a general summary of warranty terms for customer information. Your purchase documentation remains the primary reference for the specific warranty terms applicable to your vehicle. Mattheos Ioannou Motors Agency Ltd reserves the right to update these terms.