Privacy Policy

1. About This Privacy Policy

This Privacy Policy explains how Mattheos Ioannou Motors Agency Ltd ("we", "our", "us") collects, uses, and protects personal data when you visit our website, contact us, or use our mobile application. We are a car dealership based in Limassol, Cyprus, specializing in used vehicles, car imports and Japanese import cars.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Cyprus and EU privacy laws.

2. Data Controller

The data controller responsible for this website and our mobile application is:

Mattheos Ioannou Motors Agency Ltd
Limassol, Cyprus
Email: [email protected]

3. Personal Data We Collect

We may collect the following categories of personal data:

• Contact details (such as name, email address, phone number)
• Inquiry details (messages you send about vehicles, imports, financing, trade-ins, appointments, or services)
• Customer and transaction information (where applicable, if you proceed with a purchase or service)
• App account details (if you register within our mobile app)
• Technical data (IP address, browser type, device information, usage logs, and analytics events)

4. How We Collect Data

Your personal data may be collected when you:

• Fill out a contact form or request information about a vehicle listing
• Call or email our sales team
• Request a quotation, test drive, or vehicle import support
• Use our mobile application features
• Browse our website where cookies or analytics are enabled

5. Why We Use Your Data

We use personal data to:

• Respond to inquiries about vehicles, car imports, and availability
• Provide customer support and manage appointments
• Improve our website, inventory browsing experience, and mobile app
• Send important service updates and administrative messages
• Comply with legal and regulatory obligations
• Maintain security, prevent fraud, and protect our systems

6. Legal Basis for Processing (GDPR)

We process personal data under one or more of the following legal bases:

• Consent (e.g., marketing communications where applicable)
• Contract (to provide requested services or support a purchase)
• Legal obligation (to meet compliance requirements)
• Legitimate interests (to operate, secure, and improve our services)

Where consent is used, you may withdraw it at any time by contacting us.

7. Cookies and Analytics

We use cookies and similar technologies to operate the website, remember preferences, analyze performance, and improve user experience. For more information, please review our Cookie Policy.

8. Sharing of Personal Data

We do not sell personal data. We may share data with trusted service providers only when necessary to deliver and improve our services, such as:

• Website hosting and IT support providers
• Analytics and security service providers
• Professional advisors (legal, accounting) when required
• Authorities when legally required

9. International Transfers

If we transfer personal data outside the European Economic Area (EEA), we will use appropriate safeguards such as contractual protections to keep your data secure in line with GDPR requirements.

10. Data Retention

We keep personal data only as long as needed for the purposes described in this policy, or as required by law. When no longer needed, data is securely deleted or anonymized.

11. Your Rights

You may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (where applicable)
• Object to or restrict certain processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

12. Third-Party Links

Our website and app may include links to third-party websites. We are not responsible for the content or privacy practices of those third parties.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post updates on this page and update the “Last updated” date above.

14. Contact

For privacy-related questions, requests, or concerns, please contact:

Mattheos Ioannou Motors Agency Ltd
Limassol, Cyprus
Email: [email protected]